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Apr 20, 2024
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CE 375 - Introduction to Mediation and Conflict Management: Practicum4 credits
This course provides a theoretical and practical foundation for skills and tools needed in the practice of mediation and conflict resolution. It will begin with an overview of the spectrum of alternative dispute resolution and conflict transformation processes, examining how they are utilized in contemporary society, on a variety of scales. Students will learn fundamental conflict management skills such as how to transform problems into opportunities, work in cooperation with others to design creative solutions, and approach problem-solving with a mutually benefitting attitude. The course will cover strategies for identifying the roots of conflict and common needs and concerns in conflict situations. Students will develop communication and listening skills needed to build understanding and empathy. Students will also learn fundamental competencies for mediators such as active listening, conflict management, idea generation, consensus decision-making, facilitation and group dynamics. The course will conclude with exposure to the model of interest based problem solving, an integrative, multi-step process that is applicable to many mediation and joint problem-solving contexts. The many simulation exercises in the course will focus on individual and collective disputes. Same as: ARCR 801 (Caspersen School)
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